You’re surprised, upset, confused, and angry. And to add more salt to the wound, he believes that this is a good thing for you and the business. How so? You built the business to what it is today.
You’re also the reason why the business has hit the ceiling.
This actually happened in one of my client sessions...sort of.
As we built out the company’s Accountability Chart of roles and responsibilities, the founder began to realize that he was really the company’s Visionary, and shouldn’t be in the Operations and Sales Seats too. So he was fired from the Sales, Marketing, and Operations seats. And as the team began to clarify and define two critical seats at the top of the Accountability Chart—Visionary and Integrator—they could finally see how they were going to take the company to the next level.
Here’s a sample of what the Visionary and Integrator roles typically look like.
Visionaries are typically great at:
Integrators are great at:
As the roles and responsibilities became clear for my client, the Visionary / founder felt a tremendous sense of relief and excitement because he was now able to spend his time focusing on things he loved doing, was great at and, more importantly, add the most value to the business. The rest of the team had a renewed sense of energy, knowing what they were now accountable for going forward.
It was uncomfortable to fire the founder from the roles of sales, operations, and finance, and hire him into the visionary seat. But it gave the team significant momentum moving forward and enabled them to break through the ceiling to the next level of their business.
This article originally appeared on the GPS for Small Business blog on May 4, 2016.