Liz Wiseman and Greg McKeown in their best seller "Multipliers: How the Best Leaders Make Everyone Smarter", describe their study of leaders who use their intelligence to amplify the smarts and capabilities of the people around them. These leaders inspire employees to stretch themselves to deliver results that surpass expectations. They call these executives Multipliers and contrast them to those they call Diminishers. The latter being those executives who rush in with their own plans or solutions, greatly underestimating the ability and resourcefulness of their employees; leaving their people feeling marginalized and unchallenged. Bottom-line, their research showed that Multipliers get dramatically better results from their people… a 2x multiplier effect.
As a Certified EOS Implementer with years as a consult/coach to business owners, I resonate with the importance of the multiplier concept. All too often owners and managers struggle with letting go and the creation of a climate where managers and teams are challenged and expected to draw on their own unique genius to solve problems and execute in resourceful, successful ways.
There are many similarities between Wesiman’s research and our EOS philosophy and practices. For example, her suggestions for attracting, engaging and challenging smart, ambitious, talented individuals include:
The journey to expand ourselves as Multiplier leaders is complex, requiring us to thoughtfully lead through others and simultaneously let go of our more traditional top down role as the boss. It’s particularly difficult for those successful owners who are transitioning from small, owner lead companies to larger, team lead organizations. On the other hand, our move, in Wiseman’s terms from "genius to genius maker"can have substantial, long-term benefits for us personally, for our employees and for the growth and success of our business enterprise.