There are two key steps that leadership teams must take in order to systemize their core processes. The first is to identify, simplify and document all of the core processes within the business and the second is to ensure that everyone in the organization follows these processes. Business coaches or EOS Implementers™ begin this exercise by scheduling an hour or so with leadership teams in order to identify, define and agree on what their core processes are. These core processes (typically 6-10) are similar in every organization, no matter how big or how small, and typically include processes in HR, marketing and sales, operations, accounting and customer-retention. No matter how many of these core processes leadership teams identify, everyone needs to be on the same page in terms of what to call them and what they consist of. Doing this creates clarity, reduces confusion, and gets everyone speaking the same language.

It’s impossible for leadership teams and business owners to fine-tune the business and develop a strategic plan for growth if the core processes found within the organization aren’t consistent. Business coaches or EOS Implementers™ teach the value of taking a high-level view into the organization, one where leadership teams look at all of the moving parts, stepping outside of their typical role in order to fully understand the big picture. For those who are deeply entrenched in the business (as most entrepreneurs are!), this is especially important, as it’s easy for processes to fall by the wayside when team members are focused on other things.

When business coaches or EOS Implementers™ talk about gaining traction in the business, they are talking about making the vision for the business a reality. Once leadership teams have solidified their vision, put the right people in the right seats and defined their way of doing business from the ground up, they are prepared to gain Traction.

Business coaches or EOS Implementers™ teach business owners that without strengthening The Traction Component™, it’s impossible to grow a healthy business that is fully equipped to handle growth. Leadership teams who don’t have a firm grasp on the business report a lack of accountability, poor communication, and stagnation within the organization. Without having a clear sense of direction in terms of both long and short-term goals, business owners often find themselves facing chaos in the day-to-day process of conducting meetings and handling issues within the business.

When leadership teams are addressing issues within the organization, business coaches or EOS Implementers™ often find that most of the time is spent discussing the issues and not enough time is spent working towards viable solutions. It can be tough for teams to solve issues when they are trying to overcome fear of conflict, lack of focus, lack of discipline, lack of commitment and personal ego. The Issues Solving Track overcomes these obstacle and helps leadership teams and departments get to the solution quickly.