Recently, I was having a client session with a company owner and his leadership team.
I asked the team if it had been implementing the tools in the EOS Toolbox™️ they learned down to their direct reports. A few awkward moments followed, filled with blank stares and silence. That’s when the owner broke in...
“What I heard is you don’t have faith in your people.”
I am sitting in a session with a client and we are making sure to flush out all the issues.
The sales and marketing director is going through his list as I write them up on the board. He finishes his list by saying, “And I need to be on the Issues List as well.” This gathered a few looks but I told the group that we had bigger fish to fry so we were not going to dive into solving any of the issues just yet.
One of the most powerful tools in The EOS Process® and in developing the Vision/Traction Organizer™ (V/TO™) is your 3-Year Picture™.
One of the toughest obstacles for a leadership team of a company to overcome is “vulnerability-based trust” where it’s safe to have conflict and take risks rather than fear them. It’s human nature to avoid uncomfortable or risky situations.
Sure, there are people who are calm, cool and collected when the heat rises in a meeting but most become quiet or at least wait till someone else breaks the ice.
In the past several years, I have been regularly impressed by leadership teams that have achieved “big” things.
At the front end looking forward, it was logical for each team, based upon their history, to conclude, "There's no way we’ll do this."
So what made the difference? How did these teams of ordinary people succeed?
