The right people are important. Yet, they aren't an indicator of future performance.
If having the right team isn’t important in performance, what is? Leadership, great leadership, is the single most important factor in team performance. I have many examples within my own organization.
The Pharmaceutical and Biotechnology industry puts a premium on where you went to school. What degree you have. What experience you’ve had. I'm sure this is no different from other industries. The question is, how do you get your start if you didn’t go to the right school? The answer is, know Nate Roman.
Nate has been a partner in my company over the last nine years. He’s built a successful practice hiring individuals who on the surface should not have been given the opportunity. But through his leadership, he has built a team that has been together for more than five years providing “wow” service to his clients.
The single greatest factor in Nate’s success is belief. He believes that every person on the team has the capability to perform at the highest levels. He inspires them, enables them, he's humble, and he promotes teamwork.
He is a great leader and the results are tremendous. He’s had greater margins and profits than any other practice by 20% over last five years.
In their book Extreme Ownership, Jocko Willink and Leif Babin describe team performance with a story about boat races in Navy SEAL BUD/S training. During the training the SEALs are divided into seven teams and race in a continuous loop. The first-place team gets the advantage of taking a rest and everyone else is the first loser.
During this training, one team would win or nearly win every time. The men worked in complete unison like a machine. Another team was arguing and completely out of sync. The instructors decided to switch boat leaders to see what would happen. In the first race, the team that always finished last won the race. They continued to win or come close. It was the leader who made the difference, not the team. As Willink and Babin write, “There are no bad teams, only bad leaders.” How true is that?
Here are some ideas to become a great leader and stop blaming your team.
What steps are you taking to become a great leader?
This post originally appeared on The Accountable Coach blog on February 25, 2016.