A colleague of mine, Rich Lukesh, is an HR Professional who runs a business called Your Part Time HR Manager (www.yourparttimehrmanager.com) which is an On-Site and On-Call HR Services business. He writes an excellent blog with thoughtful suggestions for business owners and the HR Professionals who support them. One of his recent blog posts is called Stay Interviews: A Great Tool For Employee Retention – you can find it here.
One of the long term goals for all of our EOS clients is to decide when and how they are going to document their core processes, necessary for scaling their business profitably. There are only 8-12 core processes for most companies. They include processes for functions like HR, Marketing, Sales, Operations (there may be a few here – documenting how you deliver your goods or services), Finance, and Customer Satisfaction.
Every company running their company on EOS has a weekly leadership team meeting. We call it the executive Level 10 meeting, or L10, meeting. It is on the same day, at the same time, has the same agenda, and it starts on time and ends on time. All five of these characteristics are equally important.
I have helped all sorts of companies implement EOS. Construction companies, software companies, wealth management companies, wine distributors, and more. When I ruminate on what is common among these clients – one aphorism comes to mind – business is a sack race.
