--- title: How to Rip the Band-Aid Off description: When someone is the Wrong Person or in the Wrong Seat or both, the reality is that they have to go. Here are 3 things you need to help someone to the door. image: https://www.eosworldwide.com/hubfs/break-business-people-businessman-1484568.jpg --- - [2020 EOS Conference](https://eosconference.com/) - Request a Speaker - [Become an EOS Implementer](https://eosi.eosworldwide.com) - [Find an EOS Implementer](https://eosimplementers.com/) - Contact - [**Login to Base Camp**](https://bc.eosworldwide.com) - [Base Camp](https://www.eosworldwide.com/base-camp-overview) - [Blog](https://info.eosworldwide.com/blog) [MENU](https://info.eosworldwide.com/blog/how-to-rip-band-aid-off#sidr) - What is EOS? - [EOS Model](https://eosworldwide.hs-sites.com/eos-model) - [EOS Process](https://eosworldwide.hs-sites.com/eos-process) - [EOS Toolbox](https://eosworldwide.hs-sites.com/eos-toolbox) - [EOS History & Team](https://eosworldwide.hs-sites.com/eos-story-team) - [EOS Implementers](https://eosworldwide.hs-sites.com/what-is-an-eos-implementer) - Why EOS Works - [Why EOS Works](https://eosworldwide.hs-sites.com/why-eos-works) - [Real World Results](https://eosworldwide.hs-sites.com/testimonials) - [EOS Books](https://www.eosworldwide.com/traction-library) - [EOS Tools](https://www.eosworldwide.com/eos-tools) - [Base Camp](https://www.eosworldwide.com/base-camp-overview) - [**Get Started**](https://eosworldwide.hs-sites.com/get-started) - [Find an EOS Implementer](https://www.eosimplementers.com) - [Become an Implementer](https://eosi.eosworldwide.com) - [Contact](https://eosworldwide.hs-sites.com/contact) - [Base Camp Login](https://basecamp.eosworldwide.com) - [Blog](http://blog.eosworldwide.com) - [Request a Speaker](https://www.eosworldwide.com/book-a-speaker) - [2020EOS Conference](https://eosconference.com/) Close ![Header-Placeholder.jpg](https://info.eosworldwide.com/hs-fs/hubfs/eos-blog2.jpg?width=1678&name=eos-blog2.jpg "Header-Placeholder.jpg") ## EOS Worldwide Blog Advice and Insight for Entrepreneurs and Leadership Teams ##### Search the Blog : # [How to Rip the Band-Aid Off](https://info.eosworldwide.com/blog/how-to-rip-band-aid-off) Written by[Dan Wallace](https://info.eosworldwide.com/blog/author/dan-wallace) on May 30, 2019 - [Tweet](https://twitter.com/share) [Accountability](https://info.eosworldwide.com/blog/topic/accountability) [Team Health](https://info.eosworldwide.com/blog/topic/team-health) [decision-making](https://info.eosworldwide.com/blog/topic/decision-making)  ![fire an employee](https://www.eosworldwide.com/hubfs/break-business-people-businessman-1484568.jpg)When someone is Wrong Person (doesn’t fit our Core Values and [Culture](https://info.eosworldwide.com/blog/hold-employees-accountable-without-damaging-company-culture-0)), Wrong Seat (in a job they don’t [GWC®; *Get It, Want It, Capacity to do it*](https://info.eosworldwide.com/blog/difference-between-capacity-and-get-it)and we can’t fix it), or both, the reality is that they have to go. As a leader, you’re there for the greater good of the business. Sometimes, helping someone to the door is what the greater good requires. I need to ask for a little blind faith here, too. It’s also for the greater good of the person who needs to leave. Being stuck in a company where you don’t fit, or in a job at which you can’t excel, is a terrible way to live. [It’s your duty as a leader to make that conversation](https://info.eosworldwide.com/blog/confronting-inefficient-team-member) safe and to do everything you reasonably can to help the person who doesn’t fit make a good transition. ## How Do You Coach Up or Out? There are three things you need to do well in advance of any specific conversation. 1. **Get your head in a good place.** Remember that there are very few truly bad people in the world. If you have one, you should fire them immediately and have security walk them to the door. Bad people are rare, but bad fits happens all the time. When it does, it’s just an issue that needs to be solved. (It’s also an issue that *you* created by putting this person in their seat. So let’s get over the tough-guy stuff and stop being angry at the person who needs to go. If you need to be angry at someone, look in the mirror.) 2. **Create an environment in which it’s safe to have conversations about fit and possible departure.** People who don’t fit almost always know it but are afraid to talk about it for fear that they’ll get fired on the spot and lose their income. Get rid of that fear by making sure your people know you care about their well-being. This includes caring enough to be honest with them and helping anyone who needs to go exit with their dignity intact. 3. **Provide feedback along the way.** It should never come as a surprise to someone that they are falling below the bar on either Core Values or job performance. [The EOS Tool The 5-5-5™](https://info.eosworldwide.com/blog/simple-habit-increase-employee-accountability) (quarterly feedback on values, GWC and Rocks) is a great way to do this. If you do those things, the actual conversation is relatively easy. You need to be prepared with some data – at least three specific examples of performance deficits and feedback from other employees about [Core Values](https://info.eosworldwide.com/blog/what-the-heck-is-a-core-values-speech) violations. Then start the conversation like this: *“This doesn’t seem to be going very well. I’m not happy, from what I can tell, I don’t think you’re happy, and the company isn’t getting what it needs. Living with this isn’t an option. Our only other choices are to fix it or end it. What do you think we should do?”* Remember, you're here for the greater good of the business.  ## Next Steps: - Download a copy of the [Accountability Chart](http://www.eosworldwide.com/eos-toolbox) from the EOS Toolbox™ to help you discover the right structure for your company. - [Download a copy of the EOS V/TO](http://traction.eosworldwide.com/download-vto)™ to help you clarify, simplify, and achieve your vision - Learn to make decisions faster and better by [downloading a copy of our free eBook, Decide!](https://www.eosworldwide.com/decide-book) [![Learn your organizational strengths and weaknesses with the Organizational Checkup](https://no-cache.hubspot.com/cta/default/434170/2ca9d0df-4701-4260-8c15-f313688e344b.png)](https://cta-redirect.hubspot.com/cta/redirect/434170/2ca9d0df-4701-4260-8c15-f313688e344b)   --- More Blog Posts: ← [The Hedgehog and the Fox](http://blog.eosworldwide.com/blog/hedgehog-fox) | [No More ‘Guess Who’ With GWC™](http://blog.eosworldwide.com/blog/no-more-guess-who-gwc) → ![eos-tools-dark.jpg](http://www.eosworldwide.com/hubfs/eos-tools-dark.jpg "eos-tools-dark.jpg") ## Unlock The Toolbox. Simple tools that empower entrepreneurs to get what they want from their businesses. [![Get the Tools](https://info.eosworldwide.com/hs/cta/cta/default/434170/e494c32e-ba98-45ae-b7d5-5704dc4345e4.png)](https://info.eosworldwide.com/hs/cta/cta/redirect/434170/e494c32e-ba98-45ae-b7d5-5704dc4345e4) [![EOS-logo-web-500](https://info.eosworldwide.com/hs-fs/hubfs/EOS-logo-web-500.png?width=250&name=EOS-logo-web-500.png)](https://eosworldwide.com)   ### Follow EOS on Social: #### Subscribe to Email Updates: