In a former life, I worked in large organizations where the human resources (HR) department would conduct “360 Feedback Programs”. If you’re not familiar with this exercise it works like this...
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The Scorecard is one of the foundational tools we teach our EOS® clients. When I explain that it is a tool to enable management by exception, many of my clients respond that they do that already with a dashboard.
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When someone is Wrong Person (doesn’t fit our Core Values and Culture), Wrong Seat (in a job they don’t GWC®; Get It, Want It, Capacity to do it and we can’t fix it), or both, the reality is that they have to go.
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One key factor in managing people is to provide clear expectations around their roles and responsibilities. This builds the accountability that leads to results.
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You have a great business with a unique product, great market share and good cash flow. You have a clear vision for where you want to take your business. However, without the right people, in the right seats, that vision won’t be shared by your team, you will take longer to achieve it – and even risk it not happening.
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