To paraphrase philosopher and logician Kurt Gödel, you can’t be in a system while at the same time understanding the system you’re in. In other words, you need to raise your head from time to time and see the system for what it is, whether it’s good or bad. We are normally so buried in the day-to-day scramble that we never take the time to do this. Yet, you’ll see something new every time you do.

"Standing in the middle of the road is very dangerous; you get knocked down by the traffic from both sides.” - Margaret Thatcher

One of the long term goals for all of our EOS clients is to decide when and how they are going to document their core processes, necessary for scaling their business profitably. There are only 8-12 core processes for most companies. They include processes for functions like HR, Marketing, Sales, Operations (there may be a few here – documenting how you deliver your goods or services), Finance, and Customer Satisfaction.

Every company running their company on EOS has a weekly leadership team meeting. We call it the executive Level 10 meeting, or L10, meeting. It is on the same day, at the same time, has the same agenda, and it starts on time and ends on time. All five of these characteristics are equally important.

Are you really focused on Results?