Several of my clients recently asked for help in putting together company or departmental scorecards. For many organizations and leaders, finding the right set of 5 to 15 leading indicators that provide an absolute pulse on the business (or the department) is a difficult challenge. Often it takes several months or longer to truly fall in love with your scorecard.

Like most worthwhile journeys, strengthening the Data Component™ starts with a single step. 

Most entrepreneurs know well the feeling of “flying blind.” It can feel like you’re running your business and making big decisions on vague sensations, feelings and emotions rather than using data that helps you make a quick, but fully informed, unbiased decision.

One of my clients was chomping at the bit to document their core processes – especially their HR process. They were a family-owned business and their turnover was holding back their profitability. They believed a robust HR process would reduce turnover and help increase profits.

So I taught them the three-step EOS^® method to document their process. They created a rock for it, and got to work. But there were problems.

In Why Millennials Will Love EOS® - Part 1 we said that millennials, who were raised in a different time than we Boomers and Gen-Xers, think differently. They have very specific expectations for information and for their work environments. TheVision/Traction Organizer™ and the Accountability Chart provide the vision, big picture, and culture that millennials need to understand and to be engaged.

You have probably heard the saying: “fly by the seat of your pants.” You can actually fly a plane by “feel,” but not when visual references are gone (i.e., flying through clouds).

Prior to entering the clouds, every pilot is taught to reference their instruments and ignore what’s going on outside the window. Simply put, our body indicators are not capable of providing accurate feedback with the absence of visual references. Trusting your instinct at this point could be deadly.