This is a double “hat tip”. First to fellow EOS Implementer, Ken Ritterspach, who commented in his recent newsletter about comments made at our EOS Quarterly Collaborative Event (QCE) by another EOSImplementer. Second to that implementer, Dan Wallace, who, in turn, was sharing a quote from a speech by Suzy Welch:
One thing most successful leaders do well is delegate. Being completely open and honest—this has never come naturally to me. As a busy manager and classic over-committer, I often chose to do something myself that could have been done just as well or better by another member of my team. As a result I spent too much time and energy on stuff I didn’t like to do and wasn’t very good at.
Trust is essential to exceptional team performance. It’s pretty hard to maintain a forward focus with teammates watching their backs and covering their tails.
A friend of mine, the CEO of a professional services firm, recently gave me a copy of David Maister’s The Trusted Advisor (2000). Buy it here. Maister is the author of the best selling, Managing The Professional Services Firm (1993).
