Anger management is a hot topic today because so many people are angry. Anger management in business is particularly a concern of mine because I have seen so much of it recently. If you have been in a business meeting where someone has “blown up” or “shut down”, you know what I mean. It’s very uncomfortable when it happens and leaves most of us pretty unclear as to what to do next.
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At this special time of the year, many of us will be hitting the pause button on our businesses to reflect, rest and spend time with family and friends. So, I also wanted to pause and thank all of you who are part of our EOS Worldwide family.
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Business accountability in simplest terms means you do what you say you are going to do as a business. In contrast, the norm today is to over-promise and under-deliver. Dates and times mean almost nothing. Many companies can’t even hit within the time range they communicate. Charging above the quoted price has become so common, many of us have just come to expect it.
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This is the concluding article in our Leadership Team Development series. Throughout the past weeks, I have challenged you to ask yourself ten questions to assess your effectiveness as a leader and a manager.
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Great managers do 5 things: 1) they keep expectations clear; 2) they communicate well; 3) they include their people in the right meeting pulse; 4) they have a one-on-one quarterly conversation with each direct report and 5) they reward and recognize their direct reports appropriately.
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