If you don’t answer this common leader question properly, as your business grows in number of customers, employees, vendors and initiatives, you will experience a scalability problem. You will find yourself spending a disproportionate amount of your time in meetings and your frustration will grow as you realize you can’t effectively communicate with everyone. It’s not physically possible.
It is common for individuals in a business not to trust each other. That lack of trust causes teammates to be less open and honest and more guarded in their interaction with each other. As Patrick Lencioni details in The Five Dysfunctions of a Team, low trust ultimately leads to poor results, so building a high trust team must be a priority for any business.
If resolving business problems is making your leadership team discouraged, you’re not alone. Some of my entrepreneurial leadership teams hit an emotional wall after their first year of implementing EOS—especially if they need to resolve many large organizational issues in the company. Even when they make significant progress in the first year, they still feel unsatisfied and a bit discouraged. Why?
Most of us have probably heard the statement, “Speak now or forever hold your peace” in the context of a marriage ceremony. The directive presumes that wedding participants will have to live with the future consequences of failure to communicate an objection in that brief moment.
