"I didn't want to come to the meeting, but I'm glad I did." Over the years, I have heard that confession many times.
For the last ten years, I've been pushing clients to apply a discipline that is scary to most - and rightfully so. I now have enough clients doing it that I'm comfortable sharing it, as it's no longer simply theory. The discipline is listing all of your clients from the most profitable to the least, and then cleaning up the bottom 10 percent.
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Creating Magic - 10 Common Sense Leadership Strategies From A Life At Disney, by Lee Cockerell, is a great business book.
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Nugget #1 - The Sales Department Checkup
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