If you've been reading Alabama Entrepreneur for a while, you know that I have always been obsessed with identifying and adopting the habits of what I call the "five percenters" - the top five percent of the most successful entrepreneurs. I've spent 30 years studying reasons why some companies achieve outrageous levels of success that far exceeds that of their peers.

I had an aha moment in my Focus Day with a new client on Friday.

A few years ago a national retailer, after analysis of its worst performing stores, decided to close the worst of the worst. On that list was a store that had it baffled. It was a good location in a good trade area with plenty of traffic and great visibility. But, it continually lagged behind other stores in the system.

We just met a Leadership Team that works hard to move their business forward as fast as possible. So when a new issue emerges, one of them takes the lead to tackle it right away, even though the issue may need input from other members of the team. The first thing the lead person does is try to get the right people in the room to discuss and solve it.