A helpful discipline when giving feedback to someone, or having a tough conversation to help correct someone’s unproductive actions, is sharing three data points. Data points are examples of what the person is doing that demonstrates the bad behavior.
One of the words I often hear when leaders are describing the kind of people they want to have in their company is “loyal”. I also have heard the word in the context of losing customers who had been “loyal” to the company for years.
There’s a simple way to improve meetings, according to EOS Worldwide, home of the Entrepreneurial Operating System® (EOS®). EOS founder, Gino Wickman, created the Level 10 Meeting™ agenda (available as a free download at eosworlwide.com) for this purpose and recommends ending each meeting by asking attendants to give a rating on a scale of 1-10. Wickman said “Meetings are a necessary evil in business. They are the moment of truth for leadership teams. They’re an opportunity for getting on the same page, solving problems, creating ideas and reporting on what’s important. It’s vital that your meetings are great. That’s non-negotiable.” By following the simple agenda that makes up the Level 10 Meeting, leaders can strive to achieve a perfect 10 each week.
With Father’s Day approaching this weekend I’m reminded of my dad who passed away almost 20 years ago. I miss him.
We are a couple of weeks from the halfway point for 2012. At this time you should have done your Q3 planning session or have it scheduled.
