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A Powerful Pause

Written by Gino Wickman on April 7, 2011

All of our clients follow the practice of having a weekly Level 10 Meeting. Click here to download the Level 10 agenda. I’ve seen many companies do these meetings, and one huge mistake keeps rearing its ugly head when clients get to the Customer/Employee Headlines, and again when they get to the Issues List: They launch right in and wind up missing the real stuff.

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Decide, then Act - Get a grip, stay in gear!

Written by Rene Boer on March 17, 2011

Teddy Roosevelt once said that “when presented with a problem the best thing to do is to make the right decision, the next best thing is to make the wrong decision and the worst thing is to make no decision.”

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Anger Management in Business – 2 Rules

Written by Don Tinney on January 27, 2011

Anger management is a hot topic today because so many people are angry. Anger management in business is particularly a concern of mine because I have seen so much of it recently. If you have been in a business meeting where someone has “blown up” or “shut down”, you know what I mean. It’s very uncomfortable when it happens and leaves most of us pretty unclear as to what to do next.

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How to Solve Business Problems – The Second Discipline

Written by Rene Boer on January 20, 2011

After capturing all your issues on your team’s Issues List – the first discipline – we now need to review the second discipline – how to solve business problems.

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Solving Business Problems – Start With This Discipline

Written by Rene Boer on January 17, 2011

How often have you sent emails or left voice messages for team members, asking them to solve business problems without considering what else they are working on? In the rush to solve business problems, well-intentioned leaders and managers sometimes create unnecessary chaos and work for themselves and their direct reports. Have you ever solved what you thought was an important business problem only to realize you had created an even larger one by over-reacting or reacting too quickly? Or have you ever diverted key resources away from higher priorities to solve things that weren’t as important?

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