The above title is our EOS Creed. Simply put, if you want a great enduring company, everyone on your leadership team must speak the same language and play by the same rules.
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On a recent return trip from Alabama where I had spent a week cycling, the instrument panel of my Subaru Outback Wagon suddenly began flashing and if the “Sub”could have talked it would have shouted “Warning! Warning! Warning! Will Robinson”. The window wipers slowed down, the power steering failed and my cycling buddy Chris started hypothesizing about the probable cause …Battery? Alternator? Cyber Attack? Chris quickly located the nearest service center with his smart phone and we pulled off the freeway into Montgomery, AL. It being Saturday morning we weren’t too hopeful that we would find a place that could diagnose the problem, make the repair and send us on our way without too much delay.
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When we work in EOS sessions with our clients, we neither require, nor desire, Internet access. We do all our work together on white boards or easels with paper.
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