For the last ten years, I've been pushing clients to apply a discipline that is scary to most - and rightfully so. I now have enough clients doing it that I'm comfortable sharing it, as it's no longer simply theory. The discipline is listing all of your clients from the most profitable to the least, and then cleaning up the bottom 10 percent.
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In prior posts, I have discussed the importance of delegating and getting "right people" into "right seats". Then I discussed the importance of creating the right structure for your business and suggested 3 questions to ask to help you evaluate whether or not you have the right structure. If your answers left you feeling like you have some restructuring work to do, consider the following thoughts and advice.
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Creating Magic - 10 Common Sense Leadership Strategies From A Life At Disney, by Lee Cockerell, is a great business book.
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From processes to personnel, there are a number of places where entrepreneurs and business owners can effect immediate and meaningful change in business performance. My experience in nearly two decades of working with hundreds of business owners and leadership teams from a broad variety of industries is that most are frustrated by one or more of the following issues: lack of control, personnel concerns, profit worries, lack of growth, and strategic burn-out from previous strategies and unsuccessful quick-fix remedies.
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Nugget #1 - The Sales Department Checkup
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