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The Blessing of a Good Mistake

Written by Jim Coyle on May 18, 2015

Setback, flop, mistake, screw-up, failure, fiasco, botch or—as I like to think of these things—wonderful opportunities to figure out how not to do something.

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Accountability

Written by Rene Boer on January 13, 2012

I often take the train into the city of Chicago and then take a cab to my final destination. For the most part I’ve found cabbies to be pleasant, compliant with traffic laws and knowledgeable of the city. However, failure by the city to hold a few reckless cabbies accountable for their actions casts a dark shadow on cab drivers as a whole.

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