In the last four years, I’ve asked several hundred leaders from nearly 100 entrepreneurial companies to rate the level of “Organizational Accountability” in their companies from 1-10, with 10 being best. The average response?
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In EOS, we use the term, predicting, not in the way you might think. We don’t mean the ability to foretell what’s going to happen in the future. I have yet to meet someone who can do that. Instead, we use the term in the context of envisioning and planning.
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Years ago, when I was with Pizza Hut, someone in the marketing group calculated that a loyal customer purchases over $10,000 worth of pizza during his/her lifetime. At that time pizzas were selling for about $10 so, that’s about 1,000 visits or roughly one visit per week for 20 years. We called these folks “heavy users”.
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One of the simplest disciplines to make sure everyone in your organization understands, buys in, and shares your company vision is doing a quarterly state-of-the–company address.
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As we near the end of the 3rd quarter and make the turn into the home stretch, most of us are charging towards achieving all our goals for 2011 - right? If that's not what it looks like for you and your team, here's a tip.
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