Creating the Accountability Chart with the help of an EOS^® Implementer helps leadership teams identify who is accountable for what, but it doesn’t necessarily mean that the right people are in the right seats. Before you move people into new roles or start hiring new members of the team, you need to start by evaluating whether people GWC the seat – Get it, Want it and have the Capacity to do it.

Rocks are just priorities — the 3 to 7 most important things you must accomplish in the next ninety days. Company rocks are priorities for the company, departmental rocks are priorities for your department, and individual rocks are priorities for you or another individual. As simple as that sounds, it’s easy to overcomplicate rocks.

There is no magic formula for what constitutes a rock— it’s simply a priority that will take longer than 7 days (those action items are To-Dos) and up to ninety days to complete.

Here are a few questions I get asked often in sessions, with corresponding answers.

If you’re like most small to medium sized entrepreneurial companies, you’ve probably tried to visually display how your company is structured or organized. So what’s the best way to do that – with an accountability chart or an organizational chart? What’s the difference?

Organizational charts are focused on who reports to who, but they they typically don’t address one of the major issues most companies struggle with: a lack of clarity around what the major functions of the organization are, and who is accountable for what.

Accountability charts provide clarity about who owns the major functions of an organization and identifies the primary roles and responsibilities for which they are accountable.

Some time ago, a client of mine had a ridiculously long Issues List that was getting out of control. They never seemed to be making progress on resolving their issues - in fact, their issues seemed to be exploding!

EOS^® promises to help you solve your company's issues for good. Over time, you should be seeing fewer issues and gaining new ground as an organization. But what if your Issues List isn't working? It seems like you're rehashing the same issues over and over again, and frankly the Issues List seems to grow rather than shrink.

You've got Issues List Fatigue.

Poor accountability could be the single greatest threat to your company’s future – creating a culture of excuses, confusion, and inefficiencies – ultimately resulting in a poor performance.

According to Gallup, only 30% of employees are “engaged,” 50% are disengaged (just going through the motions) – and an incredible 20% are actively disengaged, or working against you every single day – all of which directly impacts a culture of accountability.